Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1-2 business days, provided items are in stock. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates We offer flat-rate shipping on all orders.
Delivery Timeframes
- UK Delivery: 1-2 business days after dispatch
- International Delivery: 3-5 business days after dispatch
Please note that delivery times are estimates and may vary during peak periods or due to circumstances beyond our control.
Shipping Carriers
- UK: Royal Mail, DPD, and DHL
- International: DHL
Order Tracking All orders include tracking. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor your delivery progress.
Shipping Destinations We ship to the UK and internationally. Shipping costs and delivery times will be calculated at checkout based on your location.
Delays While we strive to meet our delivery estimates, please allow extra time during busy periods such as holidays. We are not responsible for delays caused by the shipping carrier or customs processing for international orders.
Contact Us If you have any questions about your shipment, please contact us at swoo@swoosport.com
